Product Manuals

Note that all of our User’s Manuals can be viewed and downloaded here.  Whether you need an extra copy, or just want to check out how a unit that you may be buying works, these manuals are a great resource.

Product Registration

Register your product to receive important notifications, updates and special offers.

Customer Support

At MarCum Technologies, we are well known for our industry-leading support department.

Many of our customers can’t find the answers they are looking for by browsing the pages of our website or inquiring one of our retail partners.  If you need a suggestion of which unit is right for you, if you have technical questions about how to operate your unit, or if you need troubleshooting or service, please contact us right away by phone, or by email. We do our best to respond to all inquiries in a timely manner, and we are in the office Monday through Friday, 8 – 4 Central Time

MarCum Customer Care - Phone 763-512-3987

International calls Dial 1-888-778-1208

MarCum Customer Care Email -  service@versae.com

 

Warranty Service

Obtain Warranty Service in 2 easy steps. Complete the form below and follow the shipping instructions found on the form. A copy of the original sales receipt is required for warranty service.

Out of Warranty?

For a product that is out of warranty, we charge a flat repair rate. Select from the available options below. If your system is not listed, please contact customer care directly.

Flasher $79.99 (Includes LX-1/LX-2/LX-3/LX-3TC/LX-5/VX-1/VX-1P/VX-R/GSX) 

Showdown $79.99 (Includes Showdown 3.2 / Showdown 5.6 / Showdown 5.6 Dual Beam) 

Showdown Troller (Includes Showdown Troller / Showdown Troller 2.0 systems)

Digital Series Sonar (Includes LX-6 / LX-7 / LX-9)(Does not include replacement camera on LX-9) 

(Does not include replacement camera on LX-9)