The cost of this repair is $65.00, domestic return shipping back to you is free after the system has been serviced.

Your are responsible for all shipping costs for your system to MarCum and maintaining any tracking details.

Please add this item to your cart and complete the checkout process. Include any issues you are having in the “Order Notes” section during the checkout process.

If you have not already shipped your system, please ship to:

MarCum Technologies
Order # (You will get this after payment along with a email receipt)
3943 Quebec Ave N.
New Hope, MN 55427

You must ship in your system for service. The MarCum Factory is not open to the general public.

You may ship to us by US Mail, UPS, FedEx, or Spee-Dee.

You will receive a email once your system has been checked in for service at our facility along with more details. Please allow up to 3 business days once your system has arrived before inquiry.

Please contact us with any questions.

Types of systems repaired with this fee: Camera Diagnostic Fee, RT-9 2.0 Hardware and Firmware Update Fee,  Camera Additional Service Fees and/or Parts..